For delivery to UK addresses, we use a special delivery service that guarantees delivery the following day after dispatch (Monday to Friday).

You will receive an email with tracking information once your order is dispatched.

Orders over £50
We send these by a tracked & signed service. A tracking email goes out as soon as the parcel is dispatched.

EU deliveries (DDP)
Since the UK left the European Union in 2021, our European orders are shipped “Delivered Duty Paid”. This covers all shipping costs, duties and taxes, so nothing extra is due on delivery. The DDP fee is shown and charged at checkout.

Made-in-UK pens
Our pens carry no duty because they meet the rules of origin. Only the local VAT is paid in advance.

No surprise charges
With DDP, your customs office will not ask for further payment before release.

EU countries included in DDP
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Orders over £50
We send these by a tracked & signed service. A tracking email goes out as soon as the parcel is dispatched.

India deliveries (DDP)
All our Indian orders are shipped “Delivered Duty Paid”. This covers all shipping costs, duties and taxes, so nothing extra is due on delivery. The DDP fee is shown and charged at checkout.

No surprise charges
With DDP, your customs office will not ask for further payment before release.

Orders over £50
Sent by tracked & signed service. You’ll get a tracking email when we dispatch your parcel.

DAP – Delivered at Place
We cover all shipping costs.

Import duties and taxes, if any, are paid by you during the delivery period of the order to your country.

Paying duties & taxes
The courier will let you know if charges apply and will collect payment before delivery.

All our pens are custom made to order. Please allow up to 28 days from order date to shipping.

For urgent requirements such as birthday, retirement gift or special day, we can offer a free PRIORITY PRODUCTION.

To use the service, simply lets us know the date you need the pen by writing the date in the comments box at check-out. We will then do our best to get it to you by that date.

We tend to use Royal Mail for all deliveries unless DHL Courier service is chosen at check out. There is an additional charge for using DHL.